About WordPress and the TWIPLA WordPress Plugin

WordPress is one of the most widely used CMSs (Content Management System) on the web. Initially, it was meant for blogging, but it has evolved into a website builder with an almost limitless variety of designs and functionalities. It simplifies website development and provides access to numerous plugins and templates that can be used to create fully-featured sites.

However, to effectively manage a WordPress site, website owners need to track their website traffic. While WordPress lacks built-in analytics, there are plugins available, such as TWIPLA, which seamlessly integrate with WordPress. Once installed, TWIPLA provides you with the following insights and functionalities for better website management:

Website Statistics
  • Traffic Structure
    • See how much of your traffic is direct or reaching your website via email, social media, organic search, or referrals.
  • Visitors
    • We offer everything you need to know about your audience and their activity in real time. You get visited pages over time, approximate geolocation( approximate for privacy purposes), the time spent on each page, and many others.
  • Pages
    • You should know what type of content your visitors prefer, where they land, and where they exit the website. With TWIPLA, you get the most visited pages, landing pages, conversions, and many others.
  • Devices
    • Check out your visitor’s device type, operating systems, browsers & screen-resolutions usage.
  • Campaigns
    • Add UTM campaigns to better track your conversions and start researching exactly where visitors are coming from.
  • Competition Analysis
    • See how your website ranks among competitors in your business sector.
  • NEW! Company Reveal
    • ​​Discover which companies have been visiting your website via their business network provider.
Visitor Behavior Analytics
  • Session Recordings
    • See video replays of real visitor sessions on your website and get an insight into what people click, their mouse movements, and how they scroll.
  • Heatmaps
    • Generate heatmaps for every page of your website and see at a glance which areas experience a lot or little visitor interaction.
  • Conversion Funnels
    • Start analyzing your funnels, drop-out pages, and other pain points in the easiest and most configurable way.
  • Custom Event Tracking
    • Track any action of your visitors! Check views & clicks on any image, button or other element on your website!

Visitor Communication
  • Polls
    • Directly integrate poll bubbles on any page of your website & easily get access to replies and stats
  • Surveys
    • Create complex surveys and send them to your participants on a separate URL.
All features privacy-first by design and fully GDPR-compliant
  • Data Protection & Privacy
    • TWIPLA meets all global data privacy requirements, regardless of the different data privacy legislation that will impact users in different locations. This includes the following key laws:
      • GDPR
      • CCPA
      • PIPEDA
      • DPA
  • Cookieless Tracking
    • Respect for individual privacy and all privacy laws.
    • It is the only 100% accurate solution for tracking all user activity.
    • It offers more security by not storing data on user devices.
  • Privacy Center
    • Platform can be calibrated to the local privacy rights of website visitors, with four levels of protection (Light, Medium, GDPR, and Maximum Privacy). With the default Light Protection mode, you comply with the regulations of most regions outside the EU (depending on your or your visitors' locations).
    • With Maximum Protection, you are safeguarding your visitors' data to the fullest. Activate this mode, and you will be able to track website visits without worrying about including it in your cookie consent banners.
  • NEW! Custom Country Data
    • Enables you to apply different Privacy Center modes based on where a visitor is visiting the website from. Customize the data processed for each visitor on a country-by-country basis, maximizing the data insight in the context of each country’s legislation.

How to Install TWIPLA on WordPress

Installing TWIPLA on your WordPress site is a straightforward process. You just have to add the TWIPLA Plugin from the WordPress Plugins Market.

For a detailed step-by-step guide on how to easily install TWIPLA on any WordPress website, please refer to the installation guide listed below.

Easy installation — Install the TWIPLA WordPress plugin

  1. Log in to your WordPress dashboard.
  2. Navigate to Plugins > Add New in the left sidebar. In the “Search plugins…” field, enter “TWIPLA”.
  3. Click the Install Now button, and once the installation is complete, click on the Activate button.
  4. Navigate to Settings > TWIPLA.
  5. Paste the Website ID into the corresponding field within the plugin, and then click the Save ID button. 
    (Note: If you can't find your Website ID easily as part of the initial onboarding process, please navigate to "Website Settings" in the TWIPLA app's left sidebar and then click on "Tracking Code.")
  6. To verify if the installation succeed, click on the link "Click here to verify your installation" or "Verify" on the confirmation banner that will appear.

Frequently Asked Questions about Using TWIPLA on WordPress (FAQ)

TWIPLA is a 3rd party plugin on WordPress App Market, and it can be easily added to your WordPress site. You can find detailed information on how to install it in our install guide here.

1. Please note that your browser might have cookies blocked for third party apps. You must allow third party cookies, or add this link as an exception to your blocked list, in order to allow cookies from us to be applied.

2. You can also try out the following:

  • Re-install the plugin

  • Clear the cache memory of the browser

  • Check if it works using an Incognito/Private session or another browser

3. Another possibility would be that the CURL extension or allow_url_fopen are disabled on your web server. Does your server's php configuration have CURL extension or allow_url_fopen disabled, by any chance? You can check on these in your php.ini file. It might be connected to the PHP file_get_contents function which has a limitation.

Please note that your browser might have cookies blocked for third party apps (or all cookies are blocked). You must allow third party cookies, or add this link as an exception to your blocked list, in order to allow cookies from us to be applied.

If allowing the cookies doed not do the trick, you can also try out the following:

  • Re-install the plugin

  • Clear the cache memory of the browser

  • Check if it works using an Incognito/Private session or another browser

We highly recommend you not to do so!

Logging in with other TWIPLA accounts within the WordPress plugin is possible, but it will involve adding your site to the other account, which will start tracking visits on that one from that moment. So if you already had data within the previous account (or even worse, if you have already paid a subscription to the other account), you will start from scratch in case you log in with a second account, everything will be switched to the most recent account you've logged in with.

If this already happened, do not worry, all you have to do is to log back in with the original account, where your data and subscription are, and continue where you left of.

Having the plugin installed and being logged in, will keep the app alive. The app is fully installed on your website, once you are logged in with your account, because that's the moment when it embeds the tracking code within your website's source-code.

The only way to log out is to remove the plugin and re-install it back, to get to the Login/Register page again.

Note that if you only have the plugin installed, but you are not logged in, the app will not track your visitors.


Yes, you can go to our Standalone app and login with the same acount you used to login within our WordPress plugin.

  • You still need to have our plugin installed to have it work.
  • Using the Standalone app is just a more direct way to check your statistics, without having to go to your WordPress dashboard to get to our app. It helps you see the statistics of all your sites in one place, if you have several and it also can be accessed on your mobile phone.

As long as the visits are being tracked, this is not something you should worry about!

Most probably, there is a space or a character missing or added extra in the code, and our code checker cannot find it in the form in which it expects to find it. Or the source-code is not publicly visible (due to an iFrame your website is in, or a redirect from a domain to another) and the checker cannot find it at all.

Rest assured, this can be easily dissmised. Just contact us and we'll have it checked and set on successfully installed, if everything is working properly.

Can't find an answer to your question?

There's a chance we might not have an answer in the list above. But we're here to help! Feel free to Contact Us if you can't find the answer on our FAQ page or in the Help Center. Also, you might find the answer to your question by checking the FAQ page of our standard application.

Support for Installation and Using TWIPLA on WordPress

If you encounter any issues during installation, you can contact us via the website contact form or through the chat bubble available on our website or in-app at app.visitor-analytics.io. We are here to assist you and ensure a smooth experience with our plugin.