Website Settings

In Website Settings, you can manage specific components of your website. If you have more than one website to manage, you can switch between them using the drop-down menu in the top left corner. The following sections are available to you:

1. General Settings of Selected Website
2. Subscription Settings of Selected Website
3. Visitor Segments
4. Conversion Pages of Selected Website
5. Dynamic Pages of Selected Website
6. Import
7. Export

Important Hint:

• If you have more than one website in your account, remember that these settings only apply to the selected website within the dropdown in the upper left corner of this view. If you want to apply a certain setting for all the websites added to your account, you need to repeat the setting for each website.
• Privacy Center has been moved to the main navigation bar. Everything about the privacy settings can be found here.

Here you will find all the important general settings, like time zone and data protection etc. that you can define per each website. You can update the website's settings anytime you like. These settings are available for both website owners and website contributors.

This section allows you to define the local time/time zone for this website. This is an important step which will enable the statistics to display correctly and give you more sophisticated results for decision-making.

Important Hint: If you have multiple websites, remember to set the time zone for each newly added domain.

In this segment, you are able to select notifications you would like to receive via email:

1. Website Statistics Reports: in this email-notification you will see a set of the most important statistics (number of visitors, unique visitors, conversions, etc.) regarding a website. This will supply you on the go with the most important information without you having to log in to your account.
2. Frequency of Website Statistics Reports: Here you can choose whether you would like to receive the statistic reports daily, weekly or monthly. 
3. Email Address: Fill in the email address to which you would like to receive these notifications

Important Hints: You cannot opt out of receiving service messages, such as payment, security or legal notifications.

If you do not want certain visits to be considered in the data within your account, you have three options:

1. Ignore visits from this browser: If you choose to use the "ignore" function for your own views of your website, the application will not count any of this data. Visits from other people using the same browser (but who have a different IP address), will still be tracked.
2. Supply selected visitors with a link, which will not be tracked: If you anonymized IPs in your settings, you do not know the IPs of your team, or you simply do not want a certain visit to appear in your data, please share the link displayed to you at this place with these people. If they use this link to visit your website, their visit will not be taken into consideration for data displayment.
3. Ignore specific IP addresses: Ignore visits from a specific IP address or from classes of IPs by using the * symbol at the end of the numeric label — e.g. if a class of IPs starts with 192.168.123 just add 192.168.123.* and the entire class will be ignored. After you added the IP please click on the button "Apply".

If you have the desire to reset all your tracked data for this website within the application, this can be done here. The action, which can only be performed by a website owner, will remove all your statistics from your account. Your preferences will be kept the same as before. You will have to confirm this action by entering your password.

If you prefer to receive the deleted data via email for backup purposes, we will first send you a link with your "website statistics archive" and only then reset data. Please do not forget to activate the corresponding checkbox in the modal which appears after clicking on the button "Reset Data". These processes might take up to 24h – based on your website traffic.

Important Hint: While the reset is in progress, your statistics will not be tracked!

You can now choose whether to display your website pages within the app as complete urls or, as before, as predetermined html page titles – based on the text in the page URL.

1.  Show URLs (e.g. /en/about_us/123)
   This gives you the possibility to identify the exact address of the page, but might end up in longer information strings. Nevertheless, this is our recommended form of displaying page addresses.
    
2. Show html-page titles (e.g. En About us 123)

   Choosing this option the app will display all pages not using their actual urls but using their html-page titles. This is a more inaccurate form of showing addresses of pages and might lead to some confusion when having a website with many different subpages, but allows cleaner overviews.

Domain Whitelisting allows to include this website's tracking code on other domains or subdomains that you consider part of this website. For instance, if your website is "mywebsite.com", you can whitelist your tracking code for mywebsite.shopify.com and track all the visits under a single instance. You can also add rules to whitelist all subdomains for a specific domain in a similar manner: *.anotherwebsite.com.

In this section you have the possibility to define your billing information that should be used for this websites' billing statements, choose the pricing plan for this website based on its website traffic and see a website specific overview of your costs.

The information you add within this tile will be used and shown for the automatically generated billing statements for this website. You can edit the following information:
 

1. Business/company name
2. Country
3. First name
4. Last name
5. Address of business/company
6. VAT-number of business/company

After you are done, please click the button "Save" at the bottom of the tile. You can edit this information at any point in time.
Important Note: Updated information can only be used for generated bills after you made a change to the data.

In this tile, you can add your credit card details for payment. Currently, we can only accept credit card payments.

Important note: If you have a WiX website, the entire billing will be done via WiX itself. Unfortunately, we cannot provide the information. Please check directly with WiX. 

This tile provides you with the information, on which pricing plan you are currently on – based on your website's traffic. The more traffic your website has, the higher your success. However also our cost increases in processing your data. 

This table will provide you with all the billing values that were produced by the selected website.

The table is made of the following columns:

• Billing Date: Date that the invoice has been created
• Amount: The billing amount in USD (further currencies will be available soon)
• Status: Status of the payment (Paid, unpaid, etc.)
• View Invoice: By clicking on the corresponding icons in this table, you will be forwarded to the PDF-download of each bill. 

Visitor Segments is a powerful feature that allows users to tailor their analytics and gain insights into specific groups of website visitors. This enables you to categorize visitors based on various attributes, making it easier to analyze their behavior and preferences.

The Visitor Segments page is divided into two main parts:

1. Existing Visitor Segments Table: This part displays a list of visitor segments that have already been created.
2. Create a New Segment: This area allows you to create new visitor segments.

Important Note: Access to this feature requires the purchase of a minimum pricing plan. If you do not have the required plan, you will be prompted to upgrade when attempting to create a new segment.

Everything about the corresponding functionality of this module and much more can be found here.

With this feature you can define for which page of your website that your visitors visit, you would like to see a "conversion" in your statistics within the application. You can also group single pages to one conversion page in order to see cumulated statistics. This will allow you to better evaluate the actual success of guiding your visitors through your core processes (i.e. set a conversion when a visitor has completed the checkout on your homepage, has subscribed to your newsletter, has registered as a website-member, etc.). Conversion pages can only be defined by yourself. Until you have done so, no numbers of conversions will be shown.  

If you want to add a new conversion page for the selected website, please click on "Add Conversion Page". A new modal will open  for which you have to fill out the fields. Try this functionality and analyze your results, there is nothing that can go wrong and your visitors will not notice anything.

Important Hint: You can see the statistics of your self-defined conversion pages in the tile "Conversions" in your dashboard or – for more details – if you go to "Pages --> Conversions".

In this view you can group identical pages with different URLs (i.e. the same product page for different articles) of your website for clustered statistics.

Imagine you have an E-commerce website. There is a high chance that you will have the same "Thank you" page for all product purchases at the end of the checkout (even though this page has different dynamic parameters in its URL, based on the purchase). If you do not cluster these URLs, you will see data on each "Thank you" page even though it is the same. Clustering these URLs allows you to see combined statistics for this page, but it will not change your data.

If you want to add a new dynamic page for the selected website, please click on "Add Dynamic Page". A new modal will open for which you have to fill out the fields. Try this functionality and analyze your results, there is nothing that can go wrong and your visitors will not notice anything.

Important Hint: You can see the statistics of your self-defined dynamic pages in various places (i.e. if you go to Pages --> Page visits).

Here you can import data from your Google Analytics account. We highly recommend you to import your data after you have successfully installed our app on your website and you already have at least a visit tracked by us, so that there is continuity. You can see the imported data instantly, as it progresses. Your data will be imported backwards, from the most recent date to the most distant in the past one.

Important note:You can only import the data once per website! 

More details can be found here.

You can easily export your visitors' data or visits history as .csv or .xlsx at any moment! Select the time range and the file type and click on Export

Note: You can only export data for a 31 day time range!