TWIPLAAll You Need to Know About Your Account's Settings
Account Settings. All you need to know.
In your account settings, you can add your account information, manage your websites, activate and manage White Label analytics, or find an overview of your invoices. For more information, please select one of the articles below:
In this view, you can add or edit your Personal Data (these apply to the account itself), and also add or edit your Business Data (in case you want to enable white-labelling for your account, so that your clients know who you are). Here you can also delete the account if needed, in Account Options.
Important Note: A new dropdown called the “Business Type” has been added to the Business Data modal(please refer to the second screenshot above). Below are the selectable contents:
In this view, you are being presented with all the websites that were added to your account. The websites can be filtered by their current status or you can also search for a specific one if needed.
Important Notes:
Each website has some essential details that will be explained below.
Important Note: It is possible that your website has the status "Inactive", even though you installed the tracking code correctly. Please either visit the website yourself (if you have not excluded your own visits from tracking) or wait for the first visit to happen on your website. The status should be "Active" afterwards. To check whether the tracking code has been installed correctly, you can always click on the red or green dot icon at the top left corner within the header (once you select the website).
If you want to add a new website, you need to click on the button "Add a new website" in the upper right corner of the view. You will then be forwarded to a modal which enquires as to whether your website source is Wix, Weebly, or other.
Important Note Upfront: This is only possible if you have access to an admin account on a website.
If you are really sure about deleting a website from your account (this action cannot be reversed, nor can we re-establish data once it's deleted), you have to click on the 3-dot "meatballs" menu for the relevant website. If you are the admin of this website, you will then see a little "trash" icon and the command "Remove Website" at the bottom of this menu. If you click this trash icon, a new modal will open asking you to confirm the website deletion by entering your password.
At this point, the application differentiates between four roles:
The first column displays your account's role for the website. To modify the current contributors (only possible as an owner), you need to click the three-dot icon (meatballs menu) and choose the "Manage Website Contributors".
The "White Label" feature enables you to offer our platform's featuress to your customers within your own branding.
By selecting any of the White Label-related menu options at the top of your Account Settings, you will be led to a modal from which you can opt to "Try the Free Plan of White Label". Or, if you already have active White Label websites, these options will instead lead you to a range of information, settings, and options related to your White Label websites.
Once active, this White Label section of your settings will enable you to set up your own theme, enable this theme for the desired website(s) in your list, and invite your related customers to check their website stats within a customized interface.
Make sure you enable the White Labelling for your account - it is free for one website, so why not give it a try?
Important Notes
By selecting the "White Label Websites" option at the top of your Account Settings, your are able to easily manage any of the White Label websites you have already set up.
Here, you will see
Once you have activated white-labeling and subscribed each website to at least a Pro Plus plan, you will receive a commission of at least 15%of the amount (depending on the White Label plan you have active for your account, which you can manage from the My Account tab).
This commission can be monitored and managed from the "White Label Commission" tab in the top menu of your Account Settings. Here, you can also upgrade the package for each of your White Label websites.
The commission is accumulated at each payment cycle - so, if the website's plan is paid monthly, you will get minimum of 15% summed on a monthly basis (or yearly for annual licences). In order to access your commission payouts, you will need to send us a bill at the end of each quarter containing the displayed commission amount.
Important Note: Make sure the website is White Label enabled before the subscription is purchased, in order to benefit from the commission. Otherwise, it will only be applicable at the next payment cycle.
This table provides you with a list of all your invoices.
Important Notes Upfront:
The table is made of the following columns:
We use YouTube to play videos (i.e. explanation videos of features), which are directly embedded within the application. When you revoke the option to play embedded YouTube elements, we will most likely show you a version that is stored on our website. In this case, you will not be able to see comments or any other video interactions. You can also always watch the videos directly on Youtube.
